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Order tracking

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jagjeetsingh
Visitor

‎19-09-2025 03:04 PM

I have order apple Airbuds pro 3 on 14 September Sunday but still now not delivered, i am waiting my order

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Michael_D
EE Community Support Team

‎20-09-2025 08:26 AM

Hi @jagjeetsingh 

Welcome to the community.

I know you'll be keen to get your hands on your new AirPods Pro 3. It could be that we are waiting for stock to arrive, as I placed an order a couple of days after you and mine showed that it would be dispatched within 14 days.

If you login to the EE app and go to Manage and then Orders, it should show the expectation for delivery there.

If it is showing as already dispatched or isn't showing the order, the best option would be to speak to our customer service guides so they can check the order.

Michael 

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Michael_D
EE Community Support Team

‎20-09-2025 08:26 AM

Hi @jagjeetsingh 

Welcome to the community.

I know you'll be keen to get your hands on your new AirPods Pro 3. It could be that we are waiting for stock to arrive, as I placed an order a couple of days after you and mine showed that it would be dispatched within 14 days.

If you login to the EE app and go to Manage and then Orders, it should show the expectation for delivery there.

If it is showing as already dispatched or isn't showing the order, the best option would be to speak to our customer service guides so they can check the order.

Michael