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Order tracking

Kdb199708-
Explorer

‎24-06-2022 10:51 AM

I have recently been locked out the email used to send the tracking to, I have just upgraded and added on a second item, however I don’t have any tracking number due to this. What can I do, or how long does it normally take- order was iPhone 13 pro in green and air pods pro

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎24-06-2022 11:44 AM

Hi @Kdb199708- 

 

Give EE CS a call on 150 and they can provide your tracking number. 

 

You can then check EE order tracking:

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.