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Order/purchase date

LYNN2710
Visitor

 

 

 

Hi..

 

 

 

 

 

 

 

I upgraded my phone on 27th December 2022,

 

 

 

 

 

 

 

I recently recieved a text from Samsung telling me that I can claim a fre gift.

 

I filled in the relevant info on a claim form buteI've recieved an email back from Samsung asking me for the order/purchase date. Unfortunately its not written on the dispatch note nor is it on the order confirmation email from EE. Any ideas on how I can find this info please? 

 

 

 

Lynn

 

 

 

 

 

 

 

 

 

 

 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @LYNN2710

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to send you a proof of purchase document that you can use. 🙂

Chris