27-01-2023 06:55 PM
Hi..
I upgraded my phone on 27th December 2022,
I recently recieved a text from Samsung telling me that I can claim a fre gift.
I filled in the relevant info on a claim form buteI've recieved an email back from Samsung asking me for the order/purchase date. Unfortunately its not written on the dispatch note nor is it on the order confirmation email from EE. Any ideas on how I can find this info please?
Lynn
28-01-2023 08:37 AM
Hi @LYNN2710
Welcome to the community.
If you speak to our Mobile Care team, they'll be able to send you a proof of purchase document that you can use. 🙂
Chris