cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Order - no dispatch date

GHoldsworth1-
Explorer

Hi there,

 

Have ordered an upgrade phone, there’s no dispatch date, when will it be dispatched?

 

ordered iphone 17, black

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@GHoldsworth1-  Both storage sizes for the 17 in black state it’s usually dispatched within 7 days.    You’ll get a notification when it’s being dispatched and a rough time slot from DPD,    Download the DPD app create an account and get notifications from DPD when they have an item for you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@GHoldsworth1-  Both storage sizes for the 17 in black state it’s usually dispatched within 7 days.    You’ll get a notification when it’s being dispatched and a rough time slot from DPD,    Download the DPD app create an account and get notifications from DPD when they have an item for you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
TTRana
Visitor

Cannot find any order reference number

Katie_B
EE Community Support Team

Hi @TTRana

Thanks for coming here. 

Did you receive a confirmation email when you placed your order?

If you did not receive this please check your Junk/Spam folder.

Katie