Order - no dispatch date

[GHoldsworth1-]

Hi there,

Have ordered an upgrade phone, there’s no dispatch date, when will it be dispatched?

ordered iphone 17, black

[Chris_B · Accepted solution]

@GHoldsworth1-  Both storage sizes for the 17 in black state it’s usually dispatched within 7 days.    You’ll get a notification when it’s being dispatched and a rough time slot from DPD,    Download the DPD app create an account and get notifications from DPD when they have an item for you. 

[TTRana]

Cannot find any order reference number

[Katie_B]

Hi @TTRana. 

Thanks for coming here. 

Did you receive a confirmation email when you placed your order?

If you did not receive this please check your Junk/Spam folder.

Katie