Nreal Air glasses

[drhex]

Have ordered 25.5. and not heard since - what is going on?

[James_B]

Hi @drhex,

Welcome to the EE Community. 🙂

Did you order online or in an EE store?

James

[drhex]

Hi James,

online in the EE Shop. 

thanks,

florian

[James_B]

Hi @drhex,

Our Customer Care Team will be happy to check the status of your order if you get in touch.

Thanks

James

[drhex]

Shouldn’t have to do that - you can probably see orders on the system.

[BrendonH]

No we can't there is no account access on here so you will need to call.

They won't know who you are by your community username either

[James_B]

Hi @drhex,

Sorry, as @BrendonH mentioned, we can't access your account via the community. Our Customer Care Team will be happy to help.

James