New phone

ChelseaJade27
Visitor

‎31-05-2022 09:58 AM

Hi,

 

I ordered a new phone as an upgrade on Saturday to an IPhone 11. I was just wondering how long it will take to receive it. I’ve only received my order confirmation and nothing since? 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎31-05-2022 11:12 AM

@ChelseaJade27 If you ordered it Saturday I would’ve expected  you to have it at least Monday possibly today with a notification from DPD about a delivery it might be worth a quick call to customer services as I would’ve thought you should’ve had it today at the latest. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.