Hello @Lorna56 ,
Welcome to the community,
This is a public forum, not customer service, you will have to ring customer service.
You have also not told us what phone, colour or storage size.
You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
