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Toniutsa
Investigator
Investigator

Hi there!

i’m trying to get new sim card with EE, but all the time i have issue with date of birth, it changes alone, and for example if i put 10/09/1990, in the next steps site change it alone -10/9/1990 and there where asking me from how long i have been with my bank it tell me the sate must be after my date of birth?

i try and i try from different devices and the same thing happening over and over…

3 REPLIES 3
Christopher_G
EE Community Support Team

I'm sorry to hear that, @Toniutsa 

Could you try on a different device or browser please?

Chris

Hi, @Christopher_G 

I was try many times from different devices, like from my laptop, from my Ipad, or from my Iphone.

I try to clean the cash memory, biscuits, with different browsers... but... same...

Leanne_T
EE Community Support Team

Hi @Toniutsa 

Are you trying to order a pay monthly SIM Only contract?

Thanks 🙂

Leanne.