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New Phone - No tracking details?!

BekahBaller1992
Visitor

‎21-09-2022 05:27 PM

Can somebody help me?!

 

I'm trying to track my new phone but haven't received any details regarding the tracking details - no way of speaking to an actual person on the phone from EE (obviously) and i cant find anything in my junk or emails. I have no current phone to receive a text update. HEELLPPP

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎21-09-2022 08:32 PM

@BekahBaller1992  That’s probably because a device hasn’t been allocated to you yet.   What device did you order ?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Leanne_T
EE Community Support Team

‎22-09-2022 08:03 AM

Hi @BekahBaller1992

Thanks for coming here. 

When did you place the order? 

Which device, including model size and colour have you ordered? 

Leanne. 

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