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My order

James166
Visitor

‎04-02-2026 07:23 PM - last edited on ‎04-02-2026 08:05 PM by EE Community Moderator

Where is my order  Samsung A56 5G 256GB Graphite I order it through EE over my mum's phone and the tracking app isn't working and I haven't had any news via email about it yet

James ********

 

[Mod edit: Removed name for privacy]

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎05-02-2026 08:19 AM

@James166  When did you order it ?  Did you receive confirmation of order?  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
Schockwave
EE Community Star
EE Community Star

‎05-02-2026 03:27 PM

@James166 , have you checked your spam/junk folder? It may have gone there.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.