Hello @Davut1453 ,
Welcome to the community,
What makes you think your account is closed? Are you a new customer or have you just upgraded and put your order through? Somewhat confusing here. Have you tried your old SIM card, that should still work? No need for a new SIM card unless the old one is faulty, EE do not always include new SIM cards.
As for the watch, it could be delayed and come separately, as I believe that is how it is done, and you should receive another notification from DPD. Unfortunately, the wait can take some time for them to answer phones, but they should let you know when you ring up, how long the wait can be.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
