26-09-2024 11:49 PM
Just ordered handset took the upfront payment out my bank Yet order not appearing in my order or no email with contract. What’s happened here?
27-09-2024 08:16 AM
Hi @Ibbs80 It's great news to hear that you're ordering a phone with us 🙂
Did the site display an XKO number at the end of your order? If an reference beginning with XKO was produced, the system will have logged the order, It may be worth checking your spam folder to see if any emails have gone into there.
Chris S