Iphone 14 pro max

Simona1991
Investigator
Investigator

Order iPhone 14 Pro max 17/10/ still not yet updated or inform omg 

6 REPLIES 6
Leanne_T
EE Community Support Team

Hi @Simona1991

Thanks for coming here. 

The EE Shop shows the current estimated dispatch for the model you have ordered, if you select the correct colour and size. 

Once your order has been dispatched DPD will be in touch with tracking details to arrange delivery. 

Thanks. 

Leanne.

 

Zytron
Investigator
Investigator

Have you received your phone yet?

I ordered on the 16/10/22 Iphone 14pro max 256gb space black still waiting to hear from dpd. Was originally told within 14 days. Rang 150 and was told "might" be this week. Still waiting for it sadly. 

Simona1991
Investigator
Investigator

I order iphone 14 Pro max deep purple 17 November 2022 still waiting nothing change omg this not understand more than 4week now waiting this is crazy 😳 

Simona1991
Investigator
Investigator

Sorry I order iphone 14 Pro max deep purple in 17 October 2022 but now is 4week waiting still not have tracking so I don't now how long need wait for..

@Simona1991 , not sure why you have started two threads with the same question, but you may want to take a look here:

https://www.theguardian.com/technology/2022/nov/07/apple-warns-iphone-shipments-will-be-delayed-due-...,

You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

It depends what Apple are delivering to networks as to when you will receive your phone, as they are also delivered on a first come first serve.

You can also read on Apple website:

https://www.apple.com/newsroom/2022/11/update-on-supply-of-iphone-14-pro-and-iphone-14-pro-max/

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

@Simona1991 , I have replied to your other thread:

https://www.apple.com/newsroom/2022/11/update-on-supply-of-iphone-14-pro-and-iphone-14-pro-max/

This will explain why there is a hold up also.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.