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Iphone 14 pro max update?

Simonjack
Contributor
Contributor

‎21-09-2022 11:55 AM

Ordered black pro max 512gb in Friday the 9th over the phone and no updates as yet has anyone else ordered same phone on friday and received?if so what time did you order? Phoned several times before the 16th and was guaranteed it would come on release date, i was finally given a 02 after asking an advisor which shows no info. How come people who ordered later than me and some online are saying they have theirs?

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Chris_B
EE Community Star
EE Community Star

‎21-09-2022 12:46 PM - edited ‎21-09-2022 12:47 PM

@Simonjack  Is that the same model as yours ? Colour? and Storage size ?    No pre-order is a guarantee of receiving the device on launch day ( and you shouldn’t have been told you’ll get it on launch day ) as EE does know how many they’ll receive of any each option you can choose from.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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