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Iphone 14 pro max 512gb

Venkatvarma
Visitor

Hi, Is there any one placed order for iphone 14 pro max deep purple on 12th of september and still waiting to recieve text message from ddp… When can i expect to recieve the handset

4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

Hello @Venkatvarma ,

Welcome to the community,

I believe that you will not receive the pro max until next month, as this is a new Apple phone, once your order has been processed and is ready to be dispatched, you will receive a text from DPD the evening before delivery and another one with a one hour window on the day of delivery. If you want more information, you will have to ring customer service, it also depends how many have pre-ordered and how many have ordered before you, as it will be delivered on a first come first serve.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Jake122
Explorer

I ordered on the 9th. And was told by 2 different CS reps that it’s definitely coming today and is with DPD. Waited in for it. DPD turned up without it. Have just rang EE and they said it will be 28 days. The wait isn’t the annoying part, it’s taking a day off to be here to sign for it when it wasn’t even out for delivery or in stock in the first place!… 

JGA3
Investigator
Investigator

I waiting for the new watch. I saw told it would arrive today. 

Clairegreensto1
Established Contributor
Established Contributor

Spoke to CS about the watch earlier - apparently they’re not even being despatched until 7th October as they’re on backorder