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I wish to cancel my order.

Malcolm1968
Visitor

‎12-08-2022 01:15 PM - last edited on ‎12-08-2022 01:57 PM by EE Community Moderator

I wish to cancel my order in line with your 14 day policy.

order number xxxxxxxxx

[Mod edit: Please do not post order numbers on the public board. Thanks!]

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎12-08-2022 01:22 PM

@Malcolm1968  then you have to call customer services as this is a public forum that can not help with this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎12-08-2022 02:10 PM

@Malcolm1968 : 

How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?

If you signed up to your plan online or over the phone:
  1. fill in this cancellation form
  2. email it to channel.returns@ee.co.uk or post it to: 

    Channel Returns

    Mercia House

    Senhouse Road

    Darlington DL1 4YB

  3. EE team will be in touch with further instructions
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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