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I’ve ordered a new sim and it hasn’t arrived and I can’t get through via phone!!

MissySoph47
Visitor

‎14-10-2022 05:24 AM

I called on Tuesday to order my replacement som

and it still hasn’t arrived! I can’t get through again to EE. Pls help

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎14-10-2022 07:14 AM

It's sent by 2nd class mail.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Christopher_G
EE Community Support Team
In response to XRaySpeX

‎14-10-2022 08:33 AM

Hi @MissySoph47

If you would like to check your order, I would suggest speaking to our Mobile Care team.
Chris

0 Helpful