11-05-2026 08:23 PM
Solved! See the answer below or view the solution in context.
12-05-2026 09:06 AM
Hi @Barrry2020.
Welcome to the community.
If you’ve not had an email or any updates, please check your Junk or Spam folder as EE messages can sometimes drop in there. If there’s still no confirmation and you can’t track the order, it’s best to get in touch with our Customer Support team so they can check the status for you and make sure everything is in place.
Debbie
11-05-2026 09:38 PM
@Barrry2020 When did you order it exactly what did you order ? And did you receive a confirmation or order?
11-05-2026 09:43 PM
11-05-2026 09:48 PM
No comments off it
11-05-2026 11:21 PM
12-05-2026 09:06 AM
Hi @Barrry2020.
Welcome to the community.
If you’ve not had an email or any updates, please check your Junk or Spam folder as EE messages can sometimes drop in there. If there’s still no confirmation and you can’t track the order, it’s best to get in touch with our Customer Support team so they can check the status for you and make sure everything is in place.
Debbie