Help

wederpalma
Visitor

Hello, I need your help. I have an order with you under number. I received an email to contact you, but my english is bad, my native language is portuguese. Someone from the attendants speaks Portuguese or Spanish that can help me, preferably Portuguese. Do I need to forward any documents? If you don't have it, we can keep in touch via WhatsApp or email, so I can do the translation and answer them. My iPhone input has already been charged to my card

[Mod edit: Please do not post personal details - such as your order number - in this public forum. Thanks]

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@wederpalma  you will have to call customer services to sort this as this is a public forum that you do not post private information on. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @wederpalma,

Welcome to the EE Community.

You can chat with Customer Care online at Contact us.

Hope this helps.

James