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Expected delivery date awaiting confirmation

Asif1962
Investigator
Investigator

My tracking order number is xxxxxxxxxx

I ordered the new IPhone 14 Pro Max 256GB Deep Purple. It keeps on saying awaiting confirmation.. is there a way I can get an exact date.

[Mod edit: Please do not post order numbers on the public board. Thanks!]

10 REPLIES 10
Northerner
EE Community Star
EE Community Star

Hi @Asif1962 

You'll need to speak to EE CS on 150 for a more accurate date. 

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
James_B
EE Community Manager
EE Community Manager

Hi @Asif1962,

Welcome to the EE Community. 🙂

When did you place your order?

James

Lauren120
Established Contributor
Established Contributor

I ordered the same one on the 22nd of September, mine still saying order confirmed but going by websites guide lines says within 21 days of ordering. I’m expecting mine next week on the 13th as that will be the 21st day but I’m really not holding much hope tbh 

I have ordered by phone on the 23 of September and got my Tracking email by the 1st of October.

Sent from my iPhone

One the 23 September by phone call. And got my tracking email on the 1st of October

Leanne_T
EE Community Support Team

Hi @Asif1962

If you take a look at the model, colour and memory size that you ordered on our Online Shop, it tells you what the current wait time is for new orders of your model.

For all orders that have already been placed, they will be sent out in the order in which they were placed.

DPD will be in touch with you with delivery information on the day before, or morning of, the delivery.

Leanne.

I ordered mine on the 12th so it has now been 21 days and I have heard nothing. Don't even have an order reference number to track it.

which phone did you order? I ordered on the 12th of September by phone call and have heard nothing.

Lauren120
Established Contributor
Established Contributor

Tracking for when it’s coming? Mine still says order confirmed 🤦🏻‍♀️ and ordered exact same make and model a day before you.