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Early upgrade

Lornadaley
Explorer

‎30-09-2022 12:30 AM

Hello, i’ve decided to upgrade early to iphone14pro max however, i havent recieved any emails confirming this but miney has been took out of my account? 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎30-09-2022 08:44 AM

Hi @Lornadaley.

 

Have you checked your junk/spam folders?

 

If you still don't have an email, I'd recommend getting in touch with our Customer Care team for an update.

 

Jon

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎30-09-2022 08:45 AM

@Lornadaley  Have you checked your spam folder?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Lornadaley
Explorer
In response to Jon_K

‎30-09-2022 09:59 AM

Yeah ive checked the spam nothing 

0 Helpful