cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Delivery

samtambs93
Visitor
  • I ordered my phone on the 29th September for my new upgrade. Can someone tell me how long it will be please. 
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @samtambs93 ,

Welcome to the community,

We cannot tell you, this is not customer service. You also have not told us what phone, colour and storage size.

If it is the new IPhone, then you may have a wait, as orders are delivered on a first come first serve and there are others waiting in line.

You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

If you want to know more, I suggest you ring customer service, they may have more of an idea when.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.