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Bernadett84
Explorer

I've placed an order on the 10th of June online for an upgrade phone. When I try to track the order its says Sorry, we can't show your order details right now. Can you please look into this order for me?

Thank you

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Bernadett84  No one can look into this for you from here as this isn’t customer services it’s a public forum that doesn’t have access to your account/orders that’s you have made.   You’ll have to call customer services to make this inquiry  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Bernadett84,

 

Welcome to the EE Community. 🙂

 

Which phone did you order?

 

James

Hi. I've spoke to one of your colleagues this morning. It's all sorted now. 

James_B
EE Community Manager
EE Community Manager

That's great @Bernadett84

 

Thanks for letting us know. 🙂

 

James