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Delivery STILL WAITING

bmaskell1
Investigator
Investigator

I giving up with this now wasted too much time for EE to answer the phone & NO help for Mickey P customer service person for EE because only can deal with saying  to customer to contact digital sales team by phone and able to help you with your order!!!!!! VERY POOR CUSTOMER SERVICE  from MICKEY P @ EE twitter Account. I got order still waiting for delivery 

1 SOLUTION

Accepted Solutions

I giving up with this now wasted too much time for EE to answer the phone & NO help for Mickey P customer service person for EE because only can deal with saying  to customer to contact digital sales team by phone and able to help you with your order!!!!!! VERY POOR CUSTOMER SERVICE  from MICKEY P @ EE twitter Account 

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5 REPLIES 5

I giving up with this now wasted too much time for EE to answer the phone & NO help for Mickey P customer service person for EE because only can deal with saying  to customer to contact digital sales team by phone and able to help you with your order!!!!!! VERY POOR CUSTOMER SERVICE  from MICKEY P @ EE twitter Account 

Chris_B
EE Community Star
EE Community Star

@bmaskell1   You’re being told that because that’s twitter and they can not help you with this.  

 Have you received a tracking number?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

No have not received tracking number. I have got Confirmation email with my order number. 

so hard to get in contact with EE 🤯🤯

James_B
EE Community Manager
EE Community Manager

Hi @bmaskell1,

Welcome to the EE Community. 🙂

What did you order and when?

Have you received an email asking you to contact the sales team regarding your order?

James