cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DPD refused delivery.

Jen777
Visitor

Hi everyone, 

I’m looking for some advice please? My upgrade was due for delivery the other day so I waited in ready to collect. Dpd refused delivery and from what I can see, it’s because my house number wasn’t given to them. It is on my EE account. So what do I do now? Should I call EE or will it be automatically updated and sent out to me again? 
Any help would be appreciated 🙂 

thankyou 

2 REPLIES 2
MozzaSec
Prodigious Contributor
Prodigious Contributor

@Jen777 

 

Call EE on 150 as it wont automatically be sent out again,

Christopher_G
EE Community Support Team

Hi @Jen777

Welcome to the community.

I would definitely suggest speaking to our Mobile Care team to double check everything on our end.

Chris