Customer service

[Medlock]

Ordered new pro 16Max to be delivered today but after ring back today there is a 21 day delay so have asked to cancel the phone and the customer service was very poor after waiting 12 mins to talk with them on hold 

[Leanne_T]

Hi there @Medlock 

Thanks for coming back to the community. 

Have you now spoken to our mobile guides to change or cancel the order if you need the device sooner? 

Thanks 🙂

Leanne.