Contact EE

KshanP
Explorer

‎12-12-2023 08:53 PM

I have been trying to purchase a new phone plan today and the screen has got stuck numerous times.  I can now see that a large amount has been taken from my account 3 times from EE.  I've received no email, nothing to say that the order was successful apart from the fact the money has now gone.  

I then tried to go to the contact pages to contact someone and every time I get a blank page with 400 BAD REQUEST at the top?? What is going on??

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎12-12-2023 08:58 PM

@KshanP   Try deleting your browser history and cookies.     I recommend though that you call customer services about this but you’ll need to do this tomorrow as they close at 9pm 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
KshanP
Explorer
In response to Chris_B

‎12-12-2023 08:59 PM

Just my luck.  Thank you.  Do you know a number for their customer services please?

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to KshanP

‎13-12-2023 08:05 AM

Hi @KshanP,

Welcome to the EE Community. 🙂

Are you a new or existing EE customer?

James

0 Helpful