Compra online

Allanoliveira99 · ‎03-10-2022

I would like to communicate with an attendant, and confirm some details of a purchase and a plan in which I made with you. I can't do it by phone and call because I don't speak English. Is there any way I can chat?

Schockwave · ‎04-10-2022

@Allanoliveira99 , you do need to do this either via chat or by ringing customer service, otherwise this will not get sorted. I am a customer just like you. I know you private messaged me, but you do better to write here in the forum.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎03-10-2022

Hello @Allanoliveira99 ,

Welcome to the community,

This is not customer service but a public forum, you will have to contact customer service:

https://ee.co.uk/contact-ee/account-billing/mobile

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Christopher_G · ‎04-10-2022

Hi @Allanoliviera99

Welcome to the community.

Your My EE account online will confirm all of your plan details. If you still have any questions, the link that @Schockwave posted has a live chat function.

Chris

Schockwave · ‎04-10-2022

@Allanoliveira99 , you do need to do this either via chat or by ringing customer service, otherwise this will not get sorted. I am a customer just like you. I know you private messaged me, but you do better to write here in the forum.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.