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Chasing order (08/05/2023)

cyberbray
Visitor

I ordered a 5g data sim card package on 08/05/2023.  I received a confirmation email on 08/05/2023.

As of now, the sim card has not been delivered and I've received zero messages or emails from EE about the order.

Attempting to use the online order tracker results in Sorry, we can't show your order details right now. 

Does anyone have a number I can call to speak to someone, using 1`50 provides no options about orders.

 

 

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @cyberbray,

Welcome to the EE Community. 🙂

I'm sorry to hear your SIM hasn't arrived.

Please get in touch on 150 and follow the additional products options so a member of the team can help.

James 

View solution in original post

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @cyberbray,

Welcome to the EE Community. 🙂

I'm sorry to hear your SIM hasn't arrived.

Please get in touch on 150 and follow the additional products options so a member of the team can help.

James