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Best Device

Mandy2112
Explorer
 
6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Mandy2112  No such thing as the best device it’s what you want is best for you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I made the switch from apple to android and never looked back. I'm currently using a Samsung galaxy s20 FE. I'm struggling now though to even place any kind of order with ee as it wants me to register a device or broadband & I have neither so now what do I do?

@Mandy2112 , you will need to log out and order as a new customer. If you have been with another network and want to keep your number, you will need a PAC code to transfer the number.

Are you wanting a contract or pay as you go?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

I've tried the logout process multiple times and once I select what I want to order it requests login no other option so I'm at a loss. Was looking for pay monthly with 0 upfront if even possible but looks like I can't even get past the register page it gives me 3 options, add ee mobile, add ee broadband or join ee community 

@Mandy2112 , I would suggest ringing customer service, they should be able to help. You also need to make sure you are doing this as a new customer, it should work, as you are not an EE customer. Try restarting your browser or try another browser.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

@Mandy2112 : Is the Samsung Galaxy S20 FE with EE? If so, you should register its no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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