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Back order estimations?

Jake_Vidad
Investigator
Investigator

Is there any way to check how long back orders for new phones can take? I've ordered a new iPhone 14 pro and my order just says "we cannot track this type of order yet"

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Jake_Vidad,

Which storage size and colour did you choose?

When was your order placed?

James

Hi @James_B Ive taken out a Silver 256GB iPhone 14 Pro 

This order was placed on Friday 28th 

James_B
EE Community Manager
EE Community Manager

Hi @Jake_Vidad,

The delivery guidance when you placed your order was 'expect dispatch within 14 days'.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

Hope this helps. 🙂

James