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2025 Black Friday sim only Deals

RTHL
Investigator
Investigator

Anyone have problems for the Black Friday uncapped speed plan?  Keep saying internet server error 

6 REPLIES 6
Michael_D
EE Community Support Team

Hi @RTHL 

Welcome to the community.

I've not seen any other reports of this.

Are you trying to upgrade or add it as a new plan?

Can you send me a link or screenshot of the plan in question?

Have you tried to clear the cookies and cache from your browser before trying again?

If it still happens, can you also try another browser or device?

Michael

Add it as a new plan

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Michael_D
EE Community Support Team

Which plan was it @RTHL? I'd like to see what happens if I try to select it.

Have you tried clearing cookies and cache and trying another browser and device?

Michael

Hi Michael, I’m looking for the £22 unlimited uncapped speed Black Friday plan.

I tried both browsers through the laptop and iPhone.  Both showing the above error.

And I cannot find the same plan on the app.

Christopher_G
EE Community Support Team

Hi @RTHL 

Is it the Unlimited Essentials Max (24 Month) plan? If so, I've tested it and it seems to be working for me.

Are you logged in? At which point do you get this error? I got all the way to the checkout section.

Thanks

Chris

Hi Chris, I had tried both way but none worked for me.

 I can choose the plan but once I tap continue, it shows the second photo.

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