15-12-2022 07:18 PM
how do mew customers purchase anything
Solved! See the answer below or view the solution in context.
15-12-2022 09:10 PM
@stephenness1888 : If you want to order a mobile phone or SIM contract, don't login to your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.
You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan.
15-12-2022 07:22 PM
@stephenness1888 Like what ? What are you trying to purchase?
15-12-2022 09:10 PM
@stephenness1888 : If you want to order a mobile phone or SIM contract, don't login to your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.
You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan.