xbox

[Thayrob]

i added a xbox package and gave it to my hubby as a xmas gift but we wasnt given a 25 digit code to activate the deal e.g over 100 games and 48 months membership

[James_B]

Hi @Thayrob,

Welcome to the EE Community. 🙂

You have received a text message with a link you can follow to activate your subscription.

If you can't find the message from EE in your messaging app, please get in touch with Customer Care so we can resend it for you.

Thanks

James

[Thayrob]

Thank you James 😊 but I haven't receive the link 😢

Sent from Outlook for Android<>

[James_B]

Our Customer Care Team will be happy to resend it if you get in touch @Thayrob 

James

[Thayrob]

Yes please send the attachments

Sent from Outlook for Android<>

[James_B · Accepted solution]

Hi @Thayrob,

Sorry, we can't access your account via the Community Forum.

Please get in touch with Customer Care so a member of the team can help.

Thanks 🙂

James