Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
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  • 59 replies
  • 128 Helpful

Resolved! Prepaid card and Samsung headphones

Hello,I have had my phone 17 days when will I receive the prepaid card?And how can I claim the Samsung headphones? I was told to expect a link for both but this hasn't come through yet.Thanks.

CHeg64 by Visitor
  • 419 Views
  • 1 replies
  • 0 Helpful

Digital money card

I've had my new s22 plus for almost 3 weeks with no sign of the promised money card, I phoned EE to be told it might be because I purchased it in store? I was told quite clearly that I would be eligible? Help please 

Resolved! Apple music

I have just upgraded my contract a month before it officially ends. I got a message with a link to show add ons included.It says I have 6 months free Apple Music for sticking with EE. When I opened Apple Music and clicked the link for subscribing thr...

Resolved! Ordered the s22+

So I ordered the s22+ and part of the deal was it comes with a 300 pound pre paid card, did you receive the card with your phone or did it come at a later date 

BT Sports

Hi I just upgraded to a new iPhone and I added on the bt sports add on but don’t know how to make a bt account as I never received a link like the video said 

Offers and benefits

I have taken out a new contract and do not now how to access my benefits such as:- x box GP and my £300 gift voucher they said I would receive?Can anyone advise me please?

BigD7 by Visitor
  • 276 Views
  • 1 replies
  • 0 Helpful

Mastercard in time for xmas

I got offered the £300 Mastercard when upgrading to a s22+What is the process for receiving this?I only took the phone as it was a good offer, not my first choice of handset  The girl in store said I would receive a text after 5 days providing my acc...