trying to claim Samsung Chromebook 4

[MeGudUBad]

So I have just started my contract and come to claim my free Samsung Chromebook 4.

the claim site says I need an invoice number, which I do not have, and I also need to tell them where i bought the phone, I got it from the EE store in my town and not only does that show up on the list, there isn't a option for just EE.

anyone able to help?

[Northerner]

Hi @MeGudUBad 

https://2021.samsungpromotions.claims/chromebookoffer/en-GB

EE are listed. For a receipt you need to speak to the store or call EE on 150.

Thanks 

[DR47]

I have a receipt, yet no idea what the number is

[Christopher_G]

Welcome to the community, @DR47?

If you speak to our Mobile Care team, they'll be able to send you a proof of purchase by email which will have all of the information you need.

Chris

[Scottbean22]

You need you order number imei number  proof of purchase  all you need is in the delivery order form

[Scottbean22]

It's your immigration number and order number they need and photo  of delivery note

[Scottbean22]

It's so easy to get the chromebook  how all you need is order number imei number  and proof of purchase  which there's all information on delivery notes

[Phleb01]

I used the order number from my paperwork and had an email saying my claim had been approved. 

[Katie_B]

Good morning @Phleb01.

Thanks for coming to the community and letting us know, hopefully this will help other customers when completing their claim. 

Katie 🙂