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struggling with BT ID activation

Kyle_073
Explorer

I need to activate my BT sports ID but the email address is wrong by one letter so can’t receive the email to activate it. i have the pin but can’t get past the email address problem! How do i correct it?

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@Kyle_073 : Which email addy? Have you texted SPORT to 150 & did you receive & follow this link to BT Sport set up to set up your BT ID?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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yeah i did all that the verification link they need to send me goes to the wrong email address and i can’t change it

Leanne_T
EE Community Support Team

Hi @Kyle_073

Can you set up a new BT ID with the correct email address?

Leanne.