struggling with BT ID activation

Kyle_073
Explorer

‎04-11-2022 09:14 PM

I need to activate my BT sports ID but the email address is wrong by one letter so can’t receive the email to activate it. i have the pin but can’t get past the email address problem! How do i correct it?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎04-11-2022 10:32 PM

@Kyle_073 : Which email addy? Have you texted SPORT to 150 & did you receive & follow this link to BT Sport set up to set up your BT ID?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Kyle_073
Explorer
In response to XRaySpeX

‎06-11-2022 02:06 PM

yeah i did all that the verification link they need to send me goes to the wrong email address and i can’t change it

0 Helpful
Leanne_T
EE Community Support Team
In response to Kyle_073

‎06-11-2022 02:10 PM

Hi @Kyle_073

Can you set up a new BT ID with the correct email address?

Leanne.

0 Helpful