10-04-2023 11:21 PM
Does the ee shop work?
Would not confirm my order. Does anyone know if it eventually processes without trying again to place it. Thanks.
11-04-2023 08:31 AM
Hi @ThingylovesIt.
Welcome to the community.
I am sorry to hear this is happening when you are trying to confirm your order.
Could you please advise if you have received any confirmation?
Katie
11-04-2023 09:13 AM
Thanks, no there has been no confirmed acknowledgment of my order. I will not be using ee again to buy products. Amazon are far better and more professional than ee ever will be.
thanks for your time.
11-04-2023 09:21 AM
Hi @ThingylovesIt.
I would love to see if we can find a solution to this.
Have you been able to try another browser?
Are you presented with any error message?
Katie
11-04-2023 11:50 AM
@ThingylovesIt , are trying to order an accessory? If you are, then you have to be a phone or sim only contract customer, if you are a new customer, then you must first log-out and order that way without logging in.