ee shop

ThingylovesIt
Explorer

 

 

Does the ee shop work?
Would not confirm my order. Does anyone know if it eventually processes without trying again to place it. Thanks. 

4 REPLIES 4
Katie_B
EE Community Support Team

Hi @ThingylovesIt

Welcome to the community. 

I am sorry to hear this is happening when you are trying to confirm your order. 

Could you please advise if you have received any confirmation?

Katie

Thanks, no there has been no confirmed acknowledgment of my order. I will not be using ee again to buy products. Amazon are far better and more professional than ee ever will be. 

thanks for your time. 

 

Katie_B
EE Community Support Team

Hi @ThingylovesIt

I would love to see if we can find a solution to this. 

Have you been able to try another browser?

Are you presented with any error message?

Katie

@ThingylovesIt , are trying to order an accessory? If you are, then you have to be a phone or sim only contract customer, if you are a new customer, then you must first log-out and order that way without logging in.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.