Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76187 Views
  • 59 replies
  • 128 Helpful

Xbox pss

Upgraded to new mobile ,plan started before phone received when I text xbox to 150 it wants to charge me £10 a month ,was told its included with new plan 

Dynomo1 by Visitor
  • 299 Views
  • 1 replies
  • 1 Helpful

EE loyalty discount

I am looking at an upgrade of my phone and was wondering if EE still apply a loyalty discount for long term customers as well as a work discount which I have.

Constant errors BTsport app

Hi, recently upgraded do an A53; I have the btsport package added and im trying to watch on the app. I have registered activated etc. I am constantly getting a VC018 error everytime i stream. I've logged out and back in and its saying there's an erro...

Harry144 by Visitor
  • 356 Views
  • 1 replies
  • 0 Helpful

Re: Ee Perks password reset not working

Hello, Can you help me? Not sure why this keeps happening but I cant log in and I tried resetting my password and I am receiving nothing.This happened last time I was upgrading when I needed a discount code. Thanks

Ahbradley by Contributor
  • 265 Views
  • 3 replies
  • 3 Helpful

Add on

Hi I’m being charged bt sport add onn !I’ve got it free on one sim and being charged on another !I’ve tried taking it off no avail !!!!?????regards wayne 

Xbox series X bundle

Hi,  I’ve had the Xbox series X bundle for 12 months and now the game pass has ran out? I was under the impression it was 24 months? I’ve had to sign up for a free trial game pass to tide us over because my son ‘can’t possibly’ live without it for a ...

Nic27 by Explorer
  • 373 Views
  • 1 replies
  • 0 Helpful

prepaid master

I'm still yet to receive any notification about my prepaid mastercard from upgrading my phone in November? 

Nhs discount

HiI work with the NHS but I am currently on maternity leave and have no access to my email to verify the address to apply the discount,  is there any other way I can do this as I don't return to work until October.  Kind regards Nicola . 

Purchase enquiry

I'm trying to purchase something from EE but asks me to add a phone or broadband device first. I'm not with EE so does this mean I can't purchase it?