NHS Discount EE Perks

[ChrisPara1]

I’m trying to register for EE Perks and fill in the NHS discount form but I need to reset my password. Every time I do it, the webpage says it has sent me a link to my e-mail but nothing comes to my inbox or junk folder. Any help would be much appreciated. 

[Leanne_T]

Hi @ChrisPara1 

Thanks for coming here. 

Did you register using the work or personal email address? 

How long ago did you register? 

Leanne 🙂

[ChrisPara1]

Hi Leanne,

I’ve tried with my work e-mail and, when it didn’t work, personal e-mail and Ambulance Service ID.
Cheers

Sent from Outlook for iOS<>

[Leanne_T]

Thanks @ChrisPara1 

When did you register for the perk account? 

Leanne 🙂

[ChrisPara1]

I got my phone last month and tried to register then.

Sent from Outlook for iOS<>

[Leanne_T]

Thanks @ChrisPara1 

What happens if you try and register again on the EE Perk Portal instead of logging in, do you get an error message? 

Leanne 🙂

[ChrisPara1]

Hi. Yes, it says the account already exists. I then try and reset my password but it won’t send me an e-mail (checked junk too).

Sent from Outlook for iOS<>

[Christopher_G]

Thanks, @ChrisPara1 

I've sent you a private message to get some information from you.

Chris