Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71793 Views
  • 59 replies
  • 128 Helpful

Re: Do ee have an email address?

I buy a new i phone 14 pro in October 2022 with full cover insurance plan when i was going to select insurance plan they (EE) said if you choose full cover insurance you will get extra benefit like £49 worth accessory (Minute One Case & Screen Protec...

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iamskpuri by Investigator
  • 423 Views
  • 4 replies
  • 0 Helpful

30% Friends and Family discount does not work

Hi - I tried to add the friends and family 30% discount code  but its  says 'code invalid' when applied in the promo code.  This is for an upgrade to existing sim only EE plan. Plan selected is not already discounted.  I've tried 150 EE Customer Team...

Yahyap by Visitor
  • 452 Views
  • 1 replies
  • 0 Helpful

Resolved! Adding/removing a bolt on midway through a contract

So, my pay monthly contract is up. I can upgrade my sim only deal to a 12 month or 24 month contract but….no one can tell me if i can add and remove a roaming bolt on midway through a new contract. I dont want to pay extra for roaming abroad when i m...

Hedgey by Visitor
  • 399 Views
  • 1 replies
  • 1 Helpful

Ee perks

My ee perks won’t work.     It just says account deactivated.    You have not reset password in time can someone help please

Prepaid card

Hi,I upgraded my phone yesterday to the Google 6a with the £200 prepaid card. I went for the unlimited data. A confirmation email still hasn't been sent so I called ee today. The lady I spoke to said the phone has been ordered, before getting off the...

ChrisPC by Investigator
  • 2149 Views
  • 9 replies
  • 0 Helpful

Need help

Hi I want to purchase a watch but ever time on go I only get to add it to the basket and I can't go any further after adding the cover and I log in to my account to be told I am not the account holder ,so why can I see all my details then ,??????

sarah272 by Visitor
  • 242 Views
  • 1 replies
  • 0 Helpful

Apple Music

Hi, my apple music subscription doesn’t seem to have been applied to the app. It states on my account that I have it but when long in it says it’s not included. 

Noysco by Visitor
  • 228 Views
  • 1 replies
  • 0 Helpful

EE Perk account deactivated

Hi, I didn’t reconfirm my email details and now my perks account has been deactivated. Can someone help me with this please?Many thanks

Emksm by Visitor
  • 278 Views
  • 3 replies
  • 0 Helpful