Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 76147 Views
  • 59 replies
  • 128 Helpful

family plan activation

hello, I've added an additional plan on my ee sim and wanted to know exactly how i can activate the family plan option. Please help

john_el by Investigator
  • 1599 Views
  • 8 replies
  • 2 Helpful

Refer a friend not working

I have a received a referral link via email to send to a friend. When they click on it, the web page says it can't find the page. When I click on the link, it says I can't refer myself, so I know it works. What's going on? Why can't my friend join EE...

mikeaych by Explorer
  • 530 Views
  • 5 replies
  • 0 Helpful

Resolved! 20% discount code

Hi, I have just upgraded my account to a SIM only and I need a discount code in order for my 20% discount to be added.  When I try to log in to EE perks and click 'forgot password' it says I have been emailed a reset code but I haven't received an em...

Office 365 inclusive extra

It is an appreciation post.I was facing difficulties when trying to add Office 365 as an inclusive extra. There was a technical problem in the EE system. However, I raised a ticket with tech support level 2 and they solved it after 3 weeks. It was a ...

drzia by Skilled Contributor
  • 713 Views
  • 1 replies
  • 2 Helpful

Resolved! Roaming time cut off

I understand that the roaming fee is taken from my account balance but if I buy a 1 day or 7 day package at 6 PM Greek time, does it last for the full 1 or 7 days from the time bought it, or does the day end at midnight?ThankPhil

Beware of lifetime warranty scam

I took my handset to the EE shop to go away for repair. The girl in the shop noted down Good no dents or marks on the paper work. They then sent it off to their repairer and come back and said it got damage. Dents and scratches and to repair it will ...

Del6959 by Investigator
  • 2144 Views
  • 9 replies
  • 1 Helpful

Price match

Hi all,I'm after some info.I've been with EE from the days of orange and had contracts with them for over 20 years, back when mobiles were very basic handsets.I'm looking to change my current phone but EE price for the S23 look to be very expensive t...

Screenshot_20230623_194923_Samsung Internet.jpg
Teeeza by Investigator
  • 486 Views
  • 1 replies
  • 0 Helpful

New client

Goodday im try to become a new client at ee how do i go about placing an order for Samsung s22 and a laptop for pay monthly 

Resolved! Receipt number, where is it?

Hi, I have  purchased Google pixel 7. I've been trying to claim my earbuds pro but it ask me for receipt/ order number. I have the paper receipt, but which number am I looking for?Thanks, Dennis.

ottosump by Investigator
  • 2865 Views
  • 5 replies
  • 5 Helpful