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add ons to my bills. What is this?

mallycoop
Explorer

‎15-07-2023 02:15 PM

 
0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎15-07-2023 02:51 PM - edited ‎15-07-2023 02:52 PM

Hi @mallycoop 

Thanks for coming here. 

Do you have an add-on showing on the bill? 

If so, what is the name of the add-on? 

Thanks 🙂

Leanne.

0 Helpful
mallycoop
Explorer
In response to Leanne_T

‎18-07-2023 07:53 AM - last edited on ‎18-07-2023 07:56 AM by

simply Ad os + it is around £10 a month. My account is anytime free. 
Malcolm 
***********************

 

[mod edit: personal details removed from the forum]

0 Helpful
Leanne_T
EE Community Support Team
In response to mallycoop

‎18-07-2023 07:57 AM - edited ‎18-07-2023 07:57 AM

Hi @mallycoop 

Thanks for coming back to me.  

If you log into your My EE app and select add-ons, do you have this add-on showing? 

How long have you been charged for the add-on? 

Leanne.

0 Helpful