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Xbox

Mark92
Investigator
Investigator

‎31-10-2022 09:41 AM

Ordered an Xbox add on to my contract , no problems , got shipped off and was due to arrive on Saturday , didn’t come . Spoke to DPD ( worst parcel company ever) and it was due to come Sunday or yesterday . Didn’t come . Check app and it’s being redirected back to EE !! What’s going on this isn’t good enough !! No attempts to deliver to me . Any help please EE ?!

0 Helpful
11 REPLIES 11
Leanne_T
EE Community Support Team
In response to Mark92

‎03-11-2022 08:51 AM

Hi @Mark92

Sorry, there is no set timescale for this being processed as returned and cancelled. Please keep an eye on your My EE account this will be removed for you, and you will be notified 🙂

Leanne.

0 Helpful
Mark92
Investigator
Investigator
In response to Leanne_T

‎03-11-2022 08:54 AM

This entire experience has been a joke , thanks for absolutely nothing 

0 Helpful