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Community Activity
New to EE Sim card arrived today but cannot activate it
hi I’m new to EE on a new 24 month contract I received the SIM today by DPD and cannot activate it via their website. Spoke to technical they didn’t have a clue so they had to put me on hold to speak to a higher up tech got back to me and said it can...
Barely usable internet for about a week
I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...
Cant set up online
My date of birth is the wrnd month on the ee app, but the tech guys say they have the correct one, I can't change it on the app, and if it can't be changed I can't link my account and view my bills etc. Help!!!
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
Just joined ee how do I get online account
Hey I just got my new sim deal but I’m not in my house I’m currently away out from Uk and I need to log into my account how could I sort it out
Ivan gave amazing customer service on the phone
He went above and beyond and i was pleased with the service i received. Please pass this feedback on to him!Thanks
How do you talk to a real person at EE? A human being that has a real voice.
I have multiple phones on my account. I need to talk to a human about this.Is there any way to actually talk to a person at EE any more?
code Yvm102
Is just me but every time I turn on my pro box I get code Yvm102 or 105
EE Perks - Does anyone know?!?
Hi I have been an EE customer since 2002 and I am seriously considering leaving! I have spoken to four CSA's and apart from two helpful advisors the others have gaslighted me and making me out like I'm a liar. Each advisor I have spoken to have had a...
Sim Only Delivery
I ordered a new Sim Only card on 20th May and it still has not arrived. As it’s Royal Mail 2nd Class, I have no way of tracking the order.Is 9 days or 6 working days normal for delivery?
