Wrong information on Add on screen
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23-04-2023 03:33 PM
There’s an issue on the EE iPhone app regarding Add ons for EU data.
I needed extra data for a day and chose the option of 200Mb for 1 day costing £2. A confirmation text informed me that only 100Mb was added, and this is what showed up on my app. This is apparently the correct amount, but not what I thought I was buying.
Issue has been resolved to my satisfaction however the incorrect information remains.
I’ve added a screenshot of the Add on details.
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24-04-2023 08:04 AM
Good morning @Tartanbeat.
Welcome to the EE community.
Thank you so much for coming here and flagging this with us.
Could you please send me a private message with the confirmation you received and also whereabouts in Europe you are?
Katie

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