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Using music pass abroad

Ricardo444
Investigator
Investigator

I've just added music pass as my smart benefit, would this work abroad as I obviously don't want to use my data abroad

Thanks

 

Richard

 

 

1 SOLUTION

Accepted Solutions

@Ricardo444  You can’t use the pass in Thailand as you can not use your data allowance in Thailand to start with you can only use it where your data allowance can be used. Ie EU and the US, and you’ll need the roam further pass to be able to use your data in the EU/US and then the music pass will work in the EU/US.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Ricardo444   You say abroad but where exactly are you going ?    Because your destination might require you to purchase a data add-on to have data when abroad so your music pass will mean nothing. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ricardo444
Investigator
Investigator

Thailand and America. I was thinking (hoping) that by having the music pass which doesn't use your data that this would work abroad...

@Ricardo444  You’ll need to purchase the roam abroad pass to have the ability to use your allowances within the US.   For Thailand you’ll have to purchase a data bundle to have any data while there. 
Have a look at THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ricardo444
Investigator
Investigator

Thanks for your replies, sorry to sound thick but for Thailand by having the music pass so to not use my data then surely I wouldn't need to buy a data bundle as I don't want to use any data just the music pass

 

Thanks again

Richard

 

 

@Ricardo444  You can’t use the pass in Thailand as you can not use your data allowance in Thailand to start with you can only use it where your data allowance can be used. Ie EU and the US, and you’ll need the roam further pass to be able to use your data in the EU/US and then the music pass will work in the EU/US.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ricardo444
Investigator
Investigator

Ok thanks for your help 🙂

Richard