UK Military Veteran Discount Help

Daz_W
Investigator
Investigator

Hello,

I understand that UK Military Veterans are entitled to the 20% Discount Perk.

I applied and provided proof of my Military Service by uploading a copy of my Forces Pension paperwork via the EE Perk site.

However, I’ve now just received an email that says my ID Card (I never uploaded an ID card!!) does not meet the criteria. Veterans have not yet been issued ID Cards. I uploaded a copy of my Forces Pension P60 Certificate - this proves I’m eligible as I wouldn’t be getting a Forces Pension if I hadn’t served!

Can anyone help?

 

15 REPLIES 15

Hi Chris I did provide my Armed Forces Pension letter and it was still declined, not sure why as the same proof was excepted 2 years ago ????

Katie_B
EE Community Support Team

Hi @Mark5066

I have sent you a private message.

Katie

digitalweebz
Visitor

I've just attempted to re-register (2 years) with my service certificate which was previously accepted and is now not.

There seems to be a massive disconnect in information and validation from year (2) to year.

Ali_A
EE Community Support Team

Hi @digitalweebz 
 

I'll send you private message. Please check your inbox and get back to me when you can.


Thanks


Ali

Hi there,

I have also just tried to re register but it is not accepting my certificate of service. What can I do?

thanks, Callum 

Lesley_W
EE Community Support Team

Hi @CALLUM248 

I've responded to your other post.

Lesley