I received a text message saying I can upgrade early for free to the z fold 4 and to ring 150 or go in store to do so. I just rung 150 and got told I still have to pay £479 early upgrade fee. Why am I getting texts saying I can upgrade for free and then being told I have to pay nearly £500 to do it
Hi not sure if you managed to get it sorted but I got the exact same message and I still have less than a year on my contract, roughly £500 too and I managed to upgrade to the fold 4.hope this helps. Maybe give them a phone again
How free was it? I ask because I'm trading in my note 20 ultra and they said it was free but I'm still paying £1600 for the phone because they're taking money off the phone for my ore existing contract which I still have £400 of to pay off.
